Customer Reviews 3 item(s)
- Great product
TBExperts were a pleasure to order from, a very intutive online experience. Sales person called my up to insure all information was accurate and saleperson and shipping manager were as engaged as you can be via email!
- The Woodlands TX
- Will purchase again
The cybex was delivered quickly and the condition was better than advertised. Will purchase from Total Body Experts when we buy another machine
- Los Angeles CA
- Great Staff and machine!
Like a previous reviewer, my purchase took a relatively long time from my initial call to the eventual purchase and delivery, as I wanted to make sure I got a good deal. I was replacing an older version Cybex treadmill with a new one, and wanted not only to find a competitive price, but also I needed to "trade in" my older one, which was still in great working order. An online search yielded Total Body Experts, and my main communication was with Marc via email. Marc was extremely patient, knowledgeable, and went out of his way to not only ensure that I got a good price on my new unit, but he also "shopped out" my old model and got three different quotes to get me the best trade in price as well. At all times he was quite responsive and professional, and the unit came exactly when promised with set up, for the best price I could find .Because my old unit also needed to be picked up, the actual delivery could have been tricky but it was well coordinated with the delivery of the new unit. I am thrilled with the new Cybex and am also very pleased with Total Body Experts, specifically Marc. The only thing I might change would be the name of the company!