Terms of Service / Terms & Conditions

Total Body Experts

Effective Date: March 25, 2024

Welcome to Total Body Experts (“Company,” “we,” “our,” or “us”). By accessing or using our website, services, programs, appointments, SMS communications, or any related offerings, you agree to the following Terms of Service (“Terms”). If you do not agree with these Terms, please do not use our services.

1. Services

Total Body Experts provides health, wellness, fitness, body treatment, and related informational services. Our services may include online scheduling, customer support, promotional communications, educational content, and SMS notifications.

All services are subject to availability and may be modified or discontinued at any time without notice.

2. Eligibility

By using our services, you confirm that:

• You are at least 18 years old or have parental/guardian consent.
• The information you provide is accurate and complete.
• You will not use our services for unlawful or unauthorized purposes.

3. Appointments and Payments

Clients may be required to provide payment information when booking appointments or purchasing services.

You agree that:

• Payments are authorized by you.
• Cancellation and rescheduling policies may apply.
• Failure to attend scheduled appointments may result in fees.

Refunds, if applicable, are issued at the sole discretion of Total Body Experts unless otherwise required by law.

4. Health Disclaimer

Our services are not intended to diagnose, treat, cure, or prevent any medical condition unless explicitly stated by a licensed provider.

You should consult a qualified healthcare professional before beginning any wellness, fitness, or treatment program.

Participation in services is at your own risk.

5. SMS Terms and Conditions

By providing your mobile phone number and opting into SMS communications from Total Body Experts, you consent to receive text messages related to:

• Appointment reminders
• Account notifications
• Customer service updates
• Promotions and special offers
• Wellness and service information

Message Frequency

Message frequency may vary depending on your interaction with our services.

Message and Data Rates

Message and data rates may apply according to your mobile carrier plan.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP

After opting out, you may receive a final confirmation message.

For assistance, reply:

HELP

or contact us directly through our website or customer support channels.

Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

6. Privacy

Your use of our services is also governed by our Privacy Policy. We are committed to protecting your personal information and handling it responsibly.

7. Intellectual Property

All content on our website and materials provided by Total Body Experts, including logos, branding, graphics, text, videos, and service descriptions, are the property of Total Body Experts and may not be copied, reproduced, or distributed without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Total Body Experts shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of our services.

Our total liability shall not exceed the amount paid by you for services within the preceding 30 days.

9. Indemnification

You agree to indemnify and hold harmless Total Body Experts, its employees, contractors, affiliates, and representatives from claims, damages, liabilities, and expenses arising from your misuse of the services or violation of these Terms.

10. Changes to Terms

We may update these Terms at any time. Updated versions will be posted with a revised effective date. Continued use of the services constitutes acceptance of the updated Terms.

11. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of California, without regard to conflict of law principles.

12. Contact Information

Total Body Experts
12909 Cerise Ave, Hawthorne, CA 90250
administrator@totalbodyexperts.com